We are asking all Door Supervisor and Close Protection licence holders to please read our case study, which examines the events that led to a man’s tragic and unnecessary death.


SIA published this to highlight the importance of using safe restraint methods and to encourage appropriate training and safe practice. We want you to understand the dangers and legal consequences of using unsafe restraint techniques.

Remember, physical intervention should only be used as a last resort. If you are involved in an incident requiring physical intervention, you have a responsibility to keep everyone safe.

Further information available

Violence reduction guidance – We have a section on our website that features third party guidance on tackling and reducing work-related violence towards employees and businesses. It provides information on a wide range of possible control measures and good practice that other organisations have found effective. www.sia.homeoffice.gov.uk/violence-guidance

Work related violence toolkit – The Health and Safety Executive has worked with local authorities to reduce the risk of work-related violence in licensed  or retail premises. Its toolkit provides practical advice on how to conduct a risk assessment and take action to prevent or control work-related violence.  It contains information on a wide range of possible control measures and good practice that licensed and retail premises have found effective. www.hse.gov.uk/violence/toolkit/index.htm

Guidance for operatives – Credit card sized guide intended as a quick reminder for Door Supervision licence holders on the training in physical intervention that we require.


A poster to help and remind security operatives, should necessary force be required, the correct way to carry out physical intervention. www.sia.homeoffice.gov.uk/guides-for-operatives